SIB: A New Look at an Aging Industry (2019)
Current senior housing trends and metrics suggest there is an immediate and significant need to focus on innovation. The time is now for the senior housing industry and other industries that want to serve older people to do better and more than the status quo. Industry veteran Meredith Oppenheim has written an insightful Special Issue Brief entitled, A New Look at an Aging Industry that will help operators learn how to evolve and improve to gain greater customer satisfaction and market share.
Only available in electronic format (.pdf copy).
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